Community, Serve Us Privacy Policy​

Welcome to the Community, Serve Us (“Community, Serve Us”) social change platform and website located at communityserve.us (collectively, the “Platform”). Community, Serve Us is the flagship project of Studio Kula by Busko, Allen, Bodosi & Stefuliga LLC (“Studio Kula”) and is a fiscally sponsored project of the nonprofit, KARMANT Learning Organization (KARMANT Learning), a 501(c)3 (“KARMANT Learning” and collectively with Community, Serve Us and Studio Kula, “we”, “us” or “our”).

This policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the Platform and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy may change from time to time. Your continued use of our Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. INFORMATION WE COLLECT

We collect information from and about you in connection with your use of the Platform, as described below. Some of this may be considered “personal information” (or similar terms) as defined under applicable laws where you reside (collectively “Personal Information”). This may refer to information that identifies you, such as name, email, address, and other information traditionally referred to as “personally identifiable information.” It may also include information which relates to, or could reasonably be linked with you, or (in some cases) your household, but which may not identify you on its own, such as certain information regarding your devices, site usage, interests, and demographics. If information is aggregated or deidentified (in accordance with applicable law), it is no longer considered personal information.

We do not knowingly collect sensitive personal information or personal information of children under 13 years of age.

Please note that any information you voluntarily disclose in public forums, including chats, discussion boards, or profile fields, may be viewed, collected, and used by others. Such information is not subject to this Privacy Policy.

We may collect the personal information categories listed in the table below. The table also lists, for each category, our use purposes, and whether we sell the information or share it with third parties for cross-context behavioral advertising.

2. HOW WE COLLECT PERSONAL INFORMATION

The Platform may collect information from users and users’ devices, as follows:

Directly from you. For example, when you fill out forms on our Platform, we may collect personal details such as your name, date of birth, email address, phone number, mailing address, and other information you choose to provide.

Information from Affiliates and Related Companies. We may receive information that affiliates or related companies have collected from a user or device through their account systems, products, or Platform. For example, if you log in via a third-party platform.

Information from Third Parties. We may receive information that third parties have collected from a user or device through their Platform. Such access and use will be consistent with the third party’s privacy policy. Additionally, we may offer the option to sign in to our services using your existing accounts with third-party providers such as Google, LinkedIn, Facebook, or X (formerly Twitter). If you choose to use this feature, we may receive certain information from the applicable provider (such as your name, email address, or profile picture) in accordance with their privacy policies and your account settings with them. We use this information solely for authentication purposes and to facilitate your access to our services. We do not control, and are not responsible for, the privacy practices of these third-party providers. We encourage you to review their privacy policies for more information about how they handle your data.

Indirectly from you. When you visit the Platform, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Platform, we collect information about the individual web pages or products that you view, what Platforms or search terms referred you to the Platform, and information about how you interact with the Platform. We refer to this automatically-collected information as “Device Information”.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Platform or use the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Platform.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

3. COOKIE, PIXEL TAGS AND SIMILAR TECHNOLOGIES 

We may use a third-party advertising technology to serve advertisements when you access the Platform. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

Web Beacons. Pages of our Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Platform statistics (for example, recording the popularity of certain Platform content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Platforms and other online Platforms. They may use this information to provide you with interest-based advertising or other targeted content. We encourage you to review the respective privacy policies of these third-party companies to understand how they collect, use, and share your information.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

4. USE OF YOUR PERSONAL INFORMATION

We use the personal information that we collect generally to enable the functionality of the Platform, and send news and updates.

Additionally, we use information collected for a variety of purposes such as:

• Performing statistical analyses of user behavior and characteristics, in order to measure interest in and use of the various sections of the Platform to improve design and navigation and to gather marketing information. Only aggregated data from these analyses, not individual data, will be used for this purpose;
• Enhancing user experience, and support research aimed at understanding modern societal trends; Your data may also be used in aggregated and de-identified form for analytical purposes, including third-party research, marketing, and analytics;
• Providing you with tailored content, Platform and marketing materials;
• Responding to your questions and providing news and updates about the Platform;
• Verifying your identity where applicable;
• Communicating about your account(s) and activities on the Platform;
• Sending notice of changes to our policies;
• Improving the effectiveness of our Platform;
• To conduct research and analytics related to our operations;
• To protect our legal rights and interests and enforce our Terms & Conditions;
• Posting your content on the Platform, our social media pages and related third party sites and products; and
• Contacting you about content shared by you.

5. SHARING YOUR PERSONAL INFORMATION

We share your personal information with the following categories of service providers:

Third-Party Service Providers:  We share information, including certain personal information, with our third-party service providers that we use to: process authentication and log-in information; provide hosting for and maintenance of our Platform, e-mail marketing, solicit investors, scheduling meetings, backup, storage, payment processing, analytics and other services for us.  These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. For instance, we use FluentCRM for email marketing.

Analytics:  We may collect, and we may engage third-party analytics providers to collect, metrics and information regarding your use of the Platform, including evaluating how visitors use our Platform to develop new features, improve existing features or inform sales and marketing strategies. 

Advertising and Marketing:  We may use third-party advertising companies to serve advertisements on our Platform and on selected websites and mobile applications operated by others.  These companies may set their own cookies or use similar web technologies to collect information about your online and mobile device activities over time and across different websites.  These companies then may direct advertisements to you based on your interests as suggested by the history of your visits to the Platform and other websites or mobile applications.

Affiliates:  We may share information, including personal information, with companies affiliated with us, and they will use that information only for the purposes that are consistent with those described in this Privacy Policy. For instance, we will share your contact information with KARMANT Learning and they can send you marketing emails and announcements.

Legal or Regulatory Purposes:  We may share information with governmental and regulatory entities as necessary to fulfill our legal obligations, comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

6. CHILDREN

Our Platform is not directed towards, and we do not knowingly collect, use, disclose, sell, or share any information about, children under the age of 13.

If you become aware of any personal information we have collected from individuals under age 13, please contact us at tribe@studiokulamedia.com.

7. YOUR CHOICES ABOUT USE OF YOUR DATA

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Communications: You may elect to unsubscribe from news and other promotional communications at any time by following the instructions in any promotional email you get from us. Please note that your opt out is limited to the email address used and will not affect subsequent subscriptions or non-promotional communications, such as replies to any communications from you or any notifications we may send regarding changes to this Privacy Policy or Terms & Conditions.
• Registration Data: Your account with the Platform includes functionality allowing you to view, update, and/or edit the registration data you provide.
• Cookies: You may be able to exercise certain controls through the settings available to you through your web browser or device or certain third-party browser extensions. If you elect to reject certain cookies, please note that you may not be able to take full advantage of all of the features and functions of the Platform.
• Do Not Track: We do not currently take actions to respond to Do Not Track signals because there is no current industry standard concerning what, if anything, websites should do when they receive such signals. More information about “Do Not Track” is available at https://allaboutdnt.com//
• Tracking Technologies. Our Platform uses tracking technologies that, under certain state privacy laws, may be considered as “selling” personal data. If you do not want your data to be shared with such third parties, you can either reject all cookies through the cookie banner or follow the link below to exercise your privacy rights and manage your preferences. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

“Do Not Sell or Share My Personal Information”

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by following the same link.  We do not sell the personal information of consumers we actually know are less than 16 years old.

8. YOUR PRIVACY RIGHTS

Depending on the state where you reside you have the following rights:

• Confirm whether we process your personal information.
• Access and delete certain personal information.
• Correct inaccuracies in your personal information, taking into account the information’s nature processing purpose.
• Data portability.
• Opt-out of processing of your personal information for targeted advertising, sales; or profiling in furtherance of decisions that produce legal or similarly significant effects.
• Either limit (opt-out of) or require consent to process sensitive personal data. The exact scope of these rights may vary by state. To exercise any of these rights please contact us as described below.
• Automated decision-making: We do not engage in decision making based solely on automated processing or profiling in a manner which produces a legal effect (i.e., impacts your legal rights) or significantly affects you in a similar way (e.g., significantly affects your financial circumstances or ability to access essential goods or Platform).
• Right to Appeal. This right provides you with the opportunity to appeal a decision made by us in connection with a rights request.

9. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, then under the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CPRA”) (collectively, as it may be amended, “CCPA”), you have certain rights regarding your personal information.

California law provides you with specific rights regarding your personal information (as defined under the CCPA). These involve information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household, subject to certain exclusions such as certain publicly available, aggregated, or deidentified information, and with certain exemptions such as information collected in an employment/contractor or business-to-business context. These rights include:

(A) The right to know what personal information the business has collected about the consumer, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, and the specific pieces of personal information the business has collected about the consumer;

(B) The right to delete personal information that the business has collected from the consumer, subject to certain exceptions;

(C) The right to correct inaccurate personal information that a business maintains about a consumer;

(D) If the business sells or shares personal information, the right to opt-out of the sale or sharing of their personal information by the business;

(E) If the business uses or discloses sensitive personal information, the right to limit the use or disclosure of sensitive personal information by the business; and

(F) The right not to receive discriminatory treatment by the business for the exercise of privacy rights conferred by the CCPA, including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for the exercise of their CCPA rights.

Requests to Know or Delete

If you are a California consumer, you or your authorized agent may exercise these rights or request information about the Personal Information we have collected about you in the prior 12 months (as described under (a) above) or to request that we delete your information (as described under (b) above) by contacting us as specified below in Section 9 “How To Exercise Your Rights”.

In the request, please specify which right(s) you are seeking to exercise and the scope of the request. In accordance with the CCPA, we may require additional information to verify your identity (or to verify that your authorized agent has the authority to make the request on your behalf) before responding to a CCPA rights request. If we are unable to so verify, we may deny your requests. We will confirm receipt and respond to all verified requests in accordance with applicable timelines required by the CCPA.

Disclosures

For purposes of California consumers, please see the following disclosures regarding how we (including our service providers on our behalf) may have collected, used, and disclosed your Personal Information collected in the previous 12 months in accordance with the CCPA. This will depend on how you have interacted with us and other factors.

10. HOW TO EXERCISE YOUR RIGHTS

If you would like to exercise any of these rights please contact us:

• Emailing us at tribe@studiokulamedia.com
• Filling out the request form.

Your request must:

• Provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of such person; and
• Describe your request with sufficient detail for us to properly understand, evaluate, and respond to it.

If you wish to submit a verifiable consumer request on behalf of another individual, we will also need sufficient information to verify that the individual is the person about whom we collected personal information and that you are authorized to submit the request on their behalf.  For requests to know, access, correct or delete personal information, we may ask you to provide sufficient evidence to show that you have provided the authorized agent signed permission to act on your behalf, verified your own identity directly with us pursuant to the instructions set forth in this Privacy Policy, and directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

11. RESPONSE TIMING AND FORMAT

We will confirm receipt of your request within ten (10) business days.  If you do not receive confirmation within 10 days, please contact us at tribe@studiokulamedia.com.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt.  If we require more time, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

12. SECURITY AND DATA RETENTION

We maintain administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of personal information appropriate to the nature of the information we collect.  While the measures we implement are intended to reduce the likelihood of security problems, we cannot guarantee that these measures will prevent unauthorized access to your information.  In particular, information transmitted over the Internet may be beyond our control, and you are advised that such transmission may not be secure.

It is important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you have finished using any shared computer.

If you have reason to believe that your interaction with us is no longer secure or your security has been compromised, you must immediately notify us of the problem by contacting us as provided below.

We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Therefore, even if you submit a data deletion request, a small portion of the data that relates to our compliance obligations will be stored even after the request is satisfied.

13. THIRD-PARTY LINKS

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the Terms & Conditions and Privacy Policy of each third party that you choose to disclose information to.

14. CHANGES TO THIS PRIVACY POLICY

Community, Serve Us may update this privacy policy from time to time; material changes will be effective immediately upon display of the updated policy. We encourage you to review this page periodically for any changes. Continued use of our Platform after modifications will constitute acknowledgment of the updated policy.

15. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at tribe@studiokulamedia.com or by mail using the details provided below:

Website: communityserve.us

If you need to access this Privacy Policy in an alternative format due to having a disability, please contact tribe@studiokulamedia.com